Southwest Airlines (Southwest) sought to give a sustained boost to their mission of upholding their low-cost advantage while maintaining safety, quality, and reliability by expanding and renovating their Network Operations Control (NOC) Center. The nerve center of the entire airline, the NOC carries out major operational decisions and coordination to keep the airline running.
Our team led a multi-phase redesign of Southwest’s NOC Center, transforming levels 1 and 2 according to SWA’s branding and facility standards. The renovated space introduces a striking new entrance with a glass curtain wall and a gallery showcase, bringing natural light and graphic interest to the lobby.
To support the 24/7 operations and address the lack of daylight, innovative lighting solutions including indirect linear fixtures, perimeter accents, color-changing lights, and artificial skylights, have been implemented to create a vibrant, balanced environment. Upgrades to the HVAC system further enhance comfort throughout the Center.
The completed, cutting-edge NOC Center enables Southwest to maintain exceptional service and satisfaction that their customers expect.
