Projects

American Airlines Admirals Club + Flagship Lounge

Chicago, Illinois

UNDERSTANDING THE CHALLENGE

American Airlines recently launched an expansive lounge makeover program, applying new design guidelines at airports around the globe. The aim of this extensive upgrade is to create elegant spaces that better align with the modern lifestyles of their passengers while establishing consistency and strengthening brand recognition across every American lounge worldwide. 

We supported American’s goals by providing architecture and engineering services for renovations to their Admirals Club and Flagship Lounge at Chicago O’Hare International Airport’s Terminal 3 (their largest collective lounge space in the U.S.). We worked closely with them to understand their vision of sleek, contemporary spaces that improve passenger comfort and enhance their travel experiences.

TAILORING THE SOLUTION

The lounges provide passengers with a refuge from the public concourse areas and the constant, noisy barrage of terminal happenings. Our design of the Admirals Club offers an atmosphere that is refreshing, flexible, open, and intended for shorter dwell times. The Flagship Lounge, geared towards elite patrons, is a more intimate space with a higher end, boutique feel. The overall design guidelines provide for flowing lines, iconic images, and juxtaposition of materials, such as wood and metal. Both clubs feature communal tables, high-back chairs, and power outlets with USB ports. Our design replaced halogen and fluorescent lights with energy-saving LED lighting. Hidden wall grazers and pendants were added in various shapes to provide direct and indirect lighting. 

We completed this project using Integrated Project Delivery (IPD) in partnership with American and the contractor, F.H. Paschen. As this was the airline’s first IPD endeavor in Chicago, we guided the group through the highly collaborative process, engaging key American and Paschen stakeholders from the start of project through design and construction. 

SUPPORTING WHAT MATTERS

Through our integrated approach, we created a new dynamic for client collaboration that strengthened project success. Both lounges, which were completed on time and under budget, provide atmospheres that are modern, stylish, and welcoming.