Turkish Airlines Operations Center

Istanbul, Turkey


  • Turkish Airlines

    Project Size

  • 50,000 SM


With the development of a new airport in Istanbul, Turkish Airlines (THY) has embraced the opportunity to build a next-generation campus to support their growing operations. Among their planned buildings is an industry-advancing operations center that will centralize a variety of functional groups and serve as the site headquarters. We worked closely with THY on the programming, planning, and design of this facility, a highly visible showpiece of their campus that will foster camaraderie among colleagues while setting a new standard in operational efficiency.


Housing multiple groups, the mixed-use facility will integrate functions that are vital to overall airport operations, including a crew terminal, operations command center, office / conference center, and employee amenities and support facilities. Given the needs of each user group, we worked closely with THY to sort out their programmatic requirements while being mindful of the interaction between teams who were previously dispersed across different facilities. Our design is consistent with THY’s chosen theme of diagonal movement for the campus.

The two-level crew terminal will accommodate strict security checkpoints, baggage screening, and customs and border clearance for pilots and flight crew navigating between the site’s airside and landside zones. The terminal will also house dedicated areas for pilot and crew processing, meetings, dining, and lounging. A four-story office center will provide a large conference facility set at the ground level that can accommodate up to 500 people. Our design strengthens the office center’s flow through strategic placement of the ground-level offices, meeting room layouts, and an optimized arrival sequence. Set at the top of the building is the operations command center, which will be equipped with customized media wall displays for monitoring THY’s worldwide flight operations.


Our design brings together previously disparate teams while successfully synthesizing THY’s goals of operational efficiency, sustainability, and security. The building’s expression creates a dynamic sense of movement, reflecting THY’s brand identity and growth into a truly global carrier.