Creating Enticing Customer Experiences

Ghafari designs inviting and flexible environments where customers can relax, work, and socialize.

Service-driven businesses must include amenities and features that will excite customers. It’s not just about designing a space – it’s designing an experience that encourages repeat visits. Starting with our client’s vision and business requirements, we strike a balance between an inviting environment and efficient functionality to create destinations that both business owners and customers love.

We consider everything from the functional industrial kitchen and adequate storage, to a patron space that prevents the feeling of overcrowding, to flattering and functional lighting design, to the durability of materials – all working together to reinforce our client’s vision.

Market Services

  • Building Information Modeling
  • High-Definition Laser Scanning
  • Integrated and Lean Project Delivery
  • Master Planning
  • Sustainability
Engineering and Architecture
  • Architecture
  • Civil Engineering
  • Construction Administration
  • Data and Telecom Engineering
  • Electrical Engineering
  • Facility Assessments
  • Facility Programming and Planning
  • Fire Protection Engineering
  • Interior Design
  • Mechanical and Plumbing Engineering
  • Safety and Security Design
  • Structural Engineering
  • Construction Management
  • Contract Documentation
  • Cost Control
  • Design-Build Management
  • Owner’s Representation
  • Program Management
  • Project Management

Facility Types

  • Airport Passenger Lounges
  • Bars
  • Convention Centers
  • Entertainment Venues
  • Hotels
  • Restaurants

Select Clients

  • American Airlines
  • Amway Grand Plaza Hotel
  • Birmingham-Jefferson Convention Complex
  • Mertens Hospitality
  • Orion Real Estate Solutions
  • The Waters Center, LLC

Market Specialists

Steve Fry
President Emeritus, Grand Rapids Office
Tom Tooley
Executive Vice President